Book airport assistanceRequest assistance through the airline, travel agent or tour operator when booking, or at least 48 hours before departure, and keep written confirmation.
← All Salou informationAccessible Salou
Accessibility and mobility
Plan airport assistance, mobility equipment, accessible transport, beaches and facilities, including support for hidden disabilities and sensory needs.
Start here
What kind of support do you need?
Accessibility is not one standard checklist. Start with the part of the journey that matters most to you.
Airports and hidden disabilities
Sunflower lanyards, Aena badges, booked assistance, sensory preparation and mobility aids.
Mobility and equipment
Scooters, wheelchairs, charging, storage, transfers and practical hire checks.
Accessible Salou
Beaches, parking, accommodation, attractions, toilets and transport planning.
Before booking
Plan the exact support you need
Do not rely only on a general “accessible” label. Ask about the actual route, equipment and assistance required.
Describe the support preciselyExplain walking distance, transfer, boarding, seating, communication, sensory, medical and toilet-access needs rather than only naming a condition.
Check mobility equipment rulesTell the airline about wheelchairs, scooters, batteries, dimensions and weight before travel and ask where the equipment will be returned.
Confirm accommodation detailsAsk for doorway widths, shower type, grab rails, lift access, bed height, pool access and the route from reception to the room.
Carry essential informationKeep medication, prescriptions, emergency contacts, care information and equipment details in hand luggage.
Plan for delays and breakdownsCarry chargers, essential spares and a backup plan for late transfers, damaged equipment or an inaccessible vehicle.
Equipment and getting around
Mobility hire, transport and transfers
Confirm the exact item or vehicle rather than assuming every model or departure will meet the same needs.
Mobility and wheelchair hire
- Check maximum user weight, dimensions, battery range and turning space.
- Ask where equipment can be charged and stored safely.
- Confirm delivery, collection, deposit, insurance and breakdown support.
- Book early during busy periods.
Airport and local transfers
- State whether the passenger can transfer from a wheelchair.
- Confirm ramp or lift availability and mobility-aid dimensions.
- Ask whether the vehicle can secure the occupied wheelchair.
- Allow extra time and reconfirm before a time-critical journey.
Buses, taxis and walking routes
- Check the exact stop, kerb, boarding method and vehicle.
- Do not assume every bus or taxi has the same accessibility.
- Consider gradients, paving, crossings and the final route into the venue.
- Use the Getting around guide for current operators and transport options.
Around the resort
Accessible beaches, parking and venues
Salou has useful accessible facilities, but the exact service, operating period and route still need checking for the day of your visit.
Llevant and Ponent beaches
Salou Tourism identifies the two main beaches as the principal adapted beaches.
- Reserved parking spaces.
- Walkways towards the wet area.
- Adapted showers.
- Amphibious chairs.
- Beach accessibility information.
- Confirm seasonal operation and availability before relying on a particular service.
Accessible parking
Official Salou information lists more than fifty spaces for people with reduced mobility.
- Use only a valid official disability parking card.
- Official guidance says eligible card holders may park free in the Blue Zone for up to six hours.
- Check the sign, bay and current local conditions before leaving the vehicle.
- Do not block hotel loading areas or access routes.
Hotels, restaurants and attractions
- Ask about the complete route from street to the service you need.
- Confirm ramps, lifts, accessible toilets, seating and evacuation arrangements.
- For attractions, ask about transfer requirements, ride access and companion rules.
- For restaurants, check entrance steps, table spacing and toilet access rather than only the main dining room.
Useful words
Spanish and Catalan phrases
Show the phrase on your phone when explaining access or support needs.
EnglishSpanishCatalan
I use a wheelchairUso silla de ruedasUtilitzo cadira de rodes
Is there step-free access?¿Hay acceso sin escalones?Hi ha accés sense esglaons?
Is there an accessible toilet?¿Hay un baño adaptado?Hi ha un lavabo adaptat?
They have a hidden disabilityTiene una discapacidad invisibleTé una discapacitat invisible
They need more timeNecesita más tiempoNecessita més temps
Please speak slowlyPor favor, hable despacioSi us plau, parli a poc a poc
Is there a quiet place?¿Hay un lugar tranquilo?Hi ha un lloc tranquil?
Can the wheelchair stay occupied?¿Puede permanecer en la silla de ruedas?Pot romandre a la cadira de rodes?
We need medical helpNecesitamos ayuda médicaNecessitem ajuda mèdica
Accessibility information can change. Confirm any facility, equipment, route or assistance that is essential to your journey directly with the relevant airline, operator, accommodation or venue.