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Useful contacts in Salou

Find the right emergency service, public office, UK provider or travel organisation without relying on unverified search results.

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Immediate contacts

Use 112 when life, safety or property is in immediate danger. Use the more specific service when the situation is urgent but does not need the full emergency response.

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Showing 8 verified contacts for Crime or theft.

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Police, emergencies and public safety

European emergency number

Urgent 24 hours

Call 112 for an immediate threat to life, safety or property anywhere in Spain.

Can help with: Ambulance, police, fire and other urgent emergency response.
Emergency: 112
Details checked 17 July 2026

Salou Local Police

24 hours

Salou’s local police for public safety, local incidents, traffic, lost property and non-112 enquiries.

Free local number: 900 309 212
Alternative number: +34 977 309 212
Hours: Central station: open 24 hours.
Address: Carrer del Llobregat, 11, 43840 Salou
Details checked 17 July 2026

National Police

24 hours

National Police contact for urgent police assistance and matters within its remit.

Police assistance: 091
Details checked 17 July 2026

Guardia Civil

24 hours

Guardia Civil contact for urgent assistance and matters within its remit.

Guardia Civil: 062
Details checked 17 July 2026

Salou Beach Police Station

Seasonal beachfront police point on Passeig Jaume I.

Salou Local Police: 900 309 212
Hours: 08:00–20:00 during the published summer season.
Use the central Salou Local Police station whenever the beachfront office is closed.
Address: Passeig Jaume I, Plaça de les Comunitats Autònomes, Salou
Details checked 17 July 2026

Support in a difficult or vulnerable situation

Violence against women support

24 hours

Free and confidential Catalan support line for women experiencing violence.

24-hour support: 900 900 120
Support is available in English and multiple other languages.
Details checked 17 July 2026
UK

British consular help

British Consulate General Barcelona

24 hours

Consular help for British nationals in Catalonia following serious difficulty abroad.

Can help with: Lost or stolen passports, emergency travel documents, arrest, hospitalisation, serious crime and bereavement.
24/7 consular support: +34 91 714 6300
Address: Avinguda Diagonal 477–13, 08036 Barcelona
Important: Public access is by appointment only. The consulate cannot replace travel insurance or manage ordinary airline bookings.
Details checked 17 July 2026
Do these first

Lost cards, phones and consumer complaints

Lost or stolen bank card

  1. Freeze the card in the official banking app.
  2. Call the verified overseas number shown above.
  3. Check pending as well as completed transactions.
  4. Keep a separate payment method available.

Lost or stolen phone

  1. Use Apple Find My or Google Find Hub.
  2. Contact the network to block the SIM and handset.
  3. Secure email, banking and authenticator accounts.
  4. Report theft to police and keep the reference for insurance.

Consumer complaint

  1. Complain to the business in writing first.
  2. Keep receipts, booking records and photographs.
  3. Ask for an official complaint form where appropriate.
  4. Escalate after the business has had a reasonable chance to respond.

Travel disruption

  • Airport facilities: contact Aena.
  • Flight, baggage or ticket problem: contact the airline.
  • Rail journey: contact the operator named on the ticket.
  • BusPlana details remain unpublished until directly confirmed.
Use verified contact routes.

Numbers and opening hours can change. Avoid search adverts and unofficial directory numbers when contacting a bank, mobile network, public authority or emergency service.